About Bill Robertson Toyota

Bill Robertson Toyota is locally owned and has been operating in Gladstone, Central Qld since 1972.  We sell new Toyota vehicles, a range of quality used vehicles, Toyota Geunine Parts, Accessories and Servicing. 

Our Toyota Parts Department at Bill Robertson Toyota is your one-stop shop for high-quality and OEM spare parts, tools and car accessories.  Genuine Toyota Parts and Accessories are designed to meet the highest level of quality expected not only by Toyota, but also by our customers.

Our team is dedicated to making you a long term customer by giving you the best price, best service and most of all an easy and enjoyable buying experience.  For more information about our Gladstone Toyota dealership, or the Toyota services we provide, please don’t hesitate to Contact a friendly team member at Bill Robertson Toyota today.

Our Story

Bill Robertson Toyota is renowned for their customer experience at our Gladstone Car Dealership and have been proudly serving the Gladstone region for over 45 years. We are the Gladstone Dealer for the entire range of new Toyota sales (private, bronze and fleet sales) and quality used vehicle sales (all makes and models). We are also the Gladstone Toyota Service Centre for all your Toyota Genuine Servicing needs and the authorised dealer for Toyota Genuine Parts and Accessories and all Toyota Finance and Insurance products.

Our Toyota trained team at our Gladstone Toyota Dealership, highly values our customers. We strive to ensure our customers' expectations are exceeded and receive exceptional service every time. We understand the importance of getting what you pay for, so our team clearly state the total purchase price on all vehicles. There are no hidden extras, and we honour our trade-in values.

Established in 1972, Bill Robertson Toyota is a family owned and operated Toyota dealership that’s been providing the latest New Toyota and quality Used Cars to the Gladstone region for over 40 years. The Gladstone dealership was formed by Bill and Elizabeth Robertson and two partners Ian Lawrie and Lloyd Curtis. Lawrie was bought out early on, however Lloyd Curtis remained a strong supporter, only selling his share to Bill and Liz’s son James in 2002. The company started trading on the corner of Boles and Breslin Streets and operated a Toyota agency, International Harvester agency and a petrol station. The business grew with Gladstone and in 1977 moved to their present location on Hanson Road. At the new site the business was solely a Toyota dealership. In 2005 Bill Robertson passed on the reins to son James who became the Dealer Principal of the family dealership and still is to this day. James’s wife Erin also works alongside him in the business as our Marketing Manager.

Each year, our dealership is recognised and awarded by Toyota Australia for our excellence in Customer Experience, Sales, Parts and Service Experience, year after year.  Our Awards also include Toyota Presidents Winners for 2012, 2012 and 2021.  This means that you can be confident that you will receive the very best service from our highly trained team in the highest standard of facilities, at every visit to Bill Robertson Toyota..

Our facilities were acknowledged at the 2016 Master Builders Awards with Bill Robertson Toyota’s redeveloped dealership being named Best Retail Facility at the 2016 Master Builders Central Queensland Housing & Construction Awards. Gladstone builder Chris Bell and his team from C J Bell Builders Pty Ltd won the award for the multi-million-dollar year-long redevelopment of our Gladstone dealership at 84 Hanson Road.

Along with valuing our customers, we also understand how important our community is and each year we sponsor a number of local events, schools, charities and sporting organisations in the Gladstone, Calliope, Boyne, Tannum Sands and Agnes Water areas. Click here to find out what local charities and organisations we support.

Our Environmental Statement

Bill Robertson Toyota recognises that cars contribute significantly to the environmental burden. To ensure minimal adverse environmental impact Bill Robertson Toyota will comply and obey any direction, with all environmental legislation from National, State or Local Government authorities.

In 2022 we once again have won the Toyota Australia Gold Facilities & Environmental Excellence Award, which further demonstrates our commitment to the Gladstone Community. 

We will continue to look for ways to reduce waste, and our electricity and water consumption.

OUR GOALS

- To reduce our electricity and water consumption from the grid by 5% each year.

- When purchasing any goods or services preference is given to those which are certified environmentally friendly, using recycled materials, if all other factors are equal.

- Where possible, communication should be electronic and not paper based. We will only purchase 100% recycled paper.

- Have processes in place to recover and/or recycle the waste generated by our operations at our premises. Have zero waste to landfill.

- Our environmental policy includes reducing, reusing and recycling with, electricity, waste, general waste, paper and along with environmental practices in our kitchen and purchasing practices.

A copy of our complete Environmental Policy is available at our main showroom reception.